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Cookie Policy

v0.0

To opt back out of non-functionally required cookies click here

A "cookie" is a small text file that is stored by the browser (for example Internet Explorer, Google Chrome or Safari) on your computer or mobile phone. They allow websites to store things like user preferences. You could think of cookies as providing a 'memory' for the website, so that it can recognise you when you come back and respond appropriately. Cookies can also be used to analyse traffic and for advertising and marketing purposes.

Cookies are used by nearly all websites and do not harm your system.

You can find more information about cookies at:

www.allaboutcookies.org
www.youronlinechoices.eu
www.google.co.uk/policies/technologies/cookies

How does the JAM website use cookies?

Our cookies help us:

Make our website work as you'd expect
For JAM Assistant users, remembering your settings and preferences during and between visits
Improve the speed and security of our website
Allow you to share pages with social network
Make our marketing more efficient


We do not use cookies to:
Collect any personally identifiable information (without your express permission)
Collect any sensitive information
Pass personally identifiable data to third parties

Third Party Functions
Our site, like most websites, includes functionality provided by third parties. A common example is an embedded Youtube video. Our site includes the following which use cookies:
Videos (powered by YouTube and Vimeo)
Google Maps
Social Website cookies
Site Improvement Cookies

We regularly test new designs or site features on our site. We do this by showing slightly different versions of our website to different people and anonymously monitoring how our site visitors respond to these different versions. Ultimately this helps us to offer you a better website.

Anonymous Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using, how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called "analytics" programs also tell us if, on an anonymous basis, how people reached this site and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

When analysing visitor statistics we use Google Analytics - If you are anti-Google you can opt-out of being tracked by Google Analytics (we'd prefer you didn't though as this data is seriously helpful to us in improving our website)

Force24 Cookies & Tracking

Our organisation utilises Force24’s marketing automation platform.

Force24 cookies are first party cookies and are enabled at the point of cookie acceptance on this website. The cookies are named below:

 ·       F24_autoID

·       F24_personID

 They allow us to understand our audience engagement thus allowing better optimisation of marketing activity.

 f24_autoId – This is a temporary identifier on a local machine or phone browser that helps us track anonymous information to be later married up with f24_personid. If this is left anonymous it will be deleted after 6 months . Non-essential, first party, 10 years, persistent.

 f24_personId – This is an ID generated per individual contact in the Force24 system to be able to track behaviour and form submissions into the Force24 system from outside sources per user. This is used for personalisation and ability to segment decisions for further communications. Non-essential, first party, 10 years, persistent.

 The information stored by Force24 cookies remains anonymous until:

 ·       Our website is visited via clicking from an email or SMS message, sent via the Force24 platform and cookies are accepted on the website.

·       A user of the website completes a form containing email address from either our website or our Force24 landing pages.

 The Force24 cookies will remain on a device for 10 years unless they are deleted.

 

Other Tracking

 We also use similar technologies including tracking pixels and link tracking to monitor your viewing activities

 Device & browser type and open statistics

All emails have a tracking pixel ( a tiny invisible image ) with a query string in the URL. Within the URL we have user details to identify who opened an email for statistical purposes.

 Link Tracking

All links within emails and SMS messages sent from the Force24 platform contain a unique tracking reference, this reference help us identify who clicked an email for statistical purposes.

How to accept/reject cookies

You are currently opted-in.

To consent to JAM storing cookies, you can opt-in here

As a website user, you have the right to withdraw your consent at any time. If you wish to opt-out at any time, you can do so by clicking here.

If you continue to browse our website without opting-in or out (despite seeing messages explaining that cookies are being set and how to opt-in or opt-out), you will find parts of our website do not work as expected.